FAQs

Welcome to our FAQ section! Here you will find answers to the most common questions about our products, shipping, returns, and more. If you don’t see your question here, feel free to contact us.

1. What types of products do you sell?

We specialize in high-quality home appliances designed to make your daily life easier and more efficient. Our catalog includes products such as portable washing machines, dryers, irons, and other convenient home solutions that meet U.S. safety and quality standards.

2. Are your products available only in the United States?

Yes, at this time we only ship to addresses within the United States. We do not offer international shipping currently.

3. How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping takes approximately 3-7 business days depending on your location. All orders are shipped with tracking numbers so you can monitor your delivery status.

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your order directly on the carrier’s website.

5. What payment methods do you accept?

We currently accept secure payments through PayPal. PayPal allows you to pay using your account balance or linked credit/debit cards.

6. What is your return policy?

You may request a return within 30 days of receiving your product, provided the item is in its original condition and packaging. To initiate a return, please visit our Return Policy page for detailed instructions. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.

7. Do your products come with a warranty?

Yes, most of our products come with a standard manufacturer’s warranty. For more details on warranty terms, please check the product page or contact our support team.

8. How do I contact customer support?

You can reach our support team via email or phone during our business hours. Visit our Contact Us page for detailed contact information and service hours.

9. Can I cancel my order after placing it?

If your order has not yet been shipped, you can request cancellation by contacting us immediately. Once the order is shipped, you will need to follow our return process.

10. Are my personal details secure?

Yes, we take your privacy seriously and use advanced encryption to protect your personal and payment information. For more details, please review our Privacy Policy.